24 hour emergency service

No heat, no cooling, burning smell or water at the furnace. A live dispatcher answers, every hour of the year.

Call now (208) 555-0148
Comfort Solutions HVAC
Service and repair only. Kootenai, Bonner, Benewah and Shoshone counties.

Your furnace picked the coldest week of the year. We can be there today.

Comfort Solutions repairs and services furnaces, air conditioners, heat pumps and ductwork across North Idaho. We do not sell replacement systems, so the diagnosis you get is the diagnosis, not a sales call.

  • Two hour arrival windows, with a text when the technician leaves the shop
  • $95 flat diagnostic during business hours, waived when you approve the repair
  • Written price before any work starts, parts and labor together
Comfort Solutions technician servicing an outdoor condensing unit on an overcast winter day

Book a service visit

Tell us what the equipment is doing. Dispatch confirms your window by phone, usually within the hour.

Please enter the name the visit is under.

Dispatch confirms your window by phone, so we need a number we can reach.

Street and town, so the technician knows the drive.

Pick the closest match, or Not sure.

Choose a window, or Emergency if it cannot wait.

This is a design concept. The form does not send anywhere.

In a hurry, or after hours. Call (208) 555-0148.

Emergency 24 hours, 365 days Live dispatcher, never a voicemail box
Service area North Idaho Coeur d'Alene to Bonners Ferry, 22 towns
Financing 0 percent for 12 months On approved repairs over $600
Weekends Saturday and Sunday Same crew, published after hours rate

What neighbors say

4.9

212 reviews across the last four winters.

Called at 9:40 on a Sunday night with the furnace dead and the house at 51 degrees. Technician was in the driveway before midnight, had a bad igniter out and a new one in, and charged what the dispatcher quoted on the phone.

Marla DeitrickHayden, January

Two other outfits told me the heat pump was finished and tried to sell me a whole system. Comfort Solutions found a failed reversing valve solenoid, fixed it in an afternoon, and told me plainly how many years I probably have left.

Ted KolmarPost Falls, March

They put the price in writing before touching anything, wore covers over their boots, and vacuumed the utility room on the way out. The paperwork matched the estimate to the dollar.

Junie SorensenSandpoint, November
What we work on

Six service lines, and nothing we do not do well

Every visit starts with a real diagnostic, not a guess. If the fix is not worth the money we will tell you that in the driveway.

Furnace and heating repair

Igniters, flame sensors, inducer motors, gas valves, limit switches and control boards on gas and electric furnaces. No heat calls take priority over everything else on the board.

  • No heat diagnosis
  • Annual heating tune up
  • Thermostat and control faults

Air conditioning repair

Capacitors, contactors, condenser fan motors, refrigerant leak search and charge correction. We test the whole circuit before we add a pound of anything.

  • Not cooling diagnosis
  • Leak search and repair
  • Coil cleaning and airflow check

Heat pump service

Defrost boards, reversing valves, auxiliary heat staging and the balance point problems that make a North Idaho heat pump feel weak in February.

  • Defrost cycle faults
  • Backup heat lockout
  • Ductless mini split service

Ductwork and airflow

Static pressure testing, return sizing, sealing at the plenum and the crawlspace runs that quietly cost you a third of your capacity every winter.

  • Static pressure test
  • Duct sealing and repair
  • Room to room balancing

Emergency response

Nights, weekends and holidays, answered by a dispatcher who can see the truck board. No heat below 20 degrees moves to the front of the line automatically.

  • Answered in under two minutes
  • Truck stocked for common failures
  • Rate quoted before dispatch

Repair financing

A large repair in the middle of a cold snap is not a planned expense. Terms are published below so you can decide before the technician arrives.

  • Ten minute application
  • Same day decision
  • No prepayment penalty
Comfort Solutions technician servicing a furnace in a clean utility room
No heat protocol

What happens when you call at 2am with a dead furnace

  1. The dispatcher takes the address and the symptom. Two questions, then the after hours rate, out loud, before anything is dispatched.
  2. You are told which technician and roughly when. If the honest answer is 6am rather than now, you hear that instead of a maybe.
  3. Diagnosis first, price second, work third. The number you approve is the number on the invoice.
  4. If the part is not on the truck we get temporary heat running safely and come back with it, at no second trip charge.
Call (208) 555-0148
Where we go

Service area

Two trucks north of the lake and three in the valley. If your town is on this list you are inside the standard trip charge.

  • Coeur d'Alene
  • Post Falls
  • Hayden
  • Hayden Lake
  • Rathdrum
  • Spirit Lake
  • Athol
  • Bayview
  • Blanchard
  • Sandpoint
  • Ponderay
  • Dover
  • Kootenai
  • Sagle
  • Priest River
  • Clark Fork
  • Bonners Ferry
  • Moyie Springs
  • Harrison
  • St. Maries
  • Kellogg
  • Pinehurst

Outside the list

Wallace, Osburn, Plummer, Worley and Coolin are served with a mileage charge quoted on the phone before dispatch. We are honest about drive time in January, and we will tell you when someone closer is the better call.

Paying for it

Financing on repairs, not just replacements

Comfort Solutions offers repair financing through an independent finance partner. The application runs about ten minutes, decisions come back the same day, and there is no penalty for paying the balance off early.

Repairs rarely reach the top tier. A compressor, a coil or a full control replacement can, and those are the ones that arrive at the worst possible moment. Because we do not sell replacement systems, financing here only ever covers repair work.

Terms shown are illustrative for this design concept. All financing is subject to credit approval. No lender is named because this business does not exist.

Published repair terms
Repair totalTermRate
$600 to $2,49912 months0 percent
$2,500 to $4,99924 or 36 months7.9 percent
Any amount90 days0 percent, no fee
  • No prepayment penalty on any term
  • Application does not affect the diagnostic fee
  • Decision before the technician leaves your house
Published policy

After hours and weekends

Most contractors bury this. We publish it, because the worst time to negotiate a rate is at midnight with a cold house.

Regular hours
Monday to Friday, 7:00am to 5:00pm. Diagnostic $95, waived on approved repair.
After hours
Weeknights 5:00pm to 7:00am. Diagnostic $185, plus published labor rate, quoted before dispatch.
Saturday
7:00am to 4:00pm at the regular rate. Not an emergency rate, not overtime.
Sunday and holidays
Emergency calls only. Diagnostic $225. No heat and no cooling calls only.
Priority rule
No heat below 20 degrees outside, and any call involving gas smell or water at the equipment, moves ahead of everything else on the board.
What we will not do
Quote a price we cannot hold, or dispatch a truck at 11pm for a repair that is genuinely safe to handle at 8am. We will say so.
Comfort Solutions technician standing in front of a service van

Five technicians, all badged, background checked and named on the invoice.

Cold house, or a noise you do not like

Dispatch is answered by a person, 24 hours a day, every day of the year.

Concept site by Protean Hollow LLC